What problems are you trying to solve?

Trueline Kaizen helping organizations drive down the cost of healthcare.  

We apply reliable process improvement methods that develop good leadership behaviors & ultimately drives the culture change at all levels.

Consulting / COACHING 

​Once we have leadership  buy-in, we oversee the implementation process from start to finish.

Lean Transformation

Method of Improvement

Waste (Muda)



Trueline Kaizen helps identify & remove waste in process making the workplace a more stress free productive environment.

5S & 2S 

​Systems Control

Bill is an engaging entrepreneur dedicated to evolving lean performance improvement practices in healthcare. His approach is simply to focus on an organization’s foundational work, providing viable strategies that take control of improvement initiatives and drive not only best performance but also sustainable outcomes-

 Mitch Birchfield-Consultant & Owner birchfieldenvironmentalanalytics.com

  • ​​​​​Alignment & Transformation 

  • Tools for Success

  • Daily Management 

  • Capacity Building

  • Culture Change 

  • Value Analysis

​Value Analysis

A3 Problem Solving

Trueline Kaizen is committed to working with leaders to solve problems on the actual shop floor. 

William Richmond |coach | Founder

Bill is the founding Coordinator of a successful Value Analysis Start-up, a former Operative Services Manager, he participates in two Premier Healthcare GPO Committees and has been a student of Continuous Performance Improvement for over 16 years. 



improve on or surpass (an existing or previous level or achievement